Travel Industry Council of Ontario
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About TICO

TICO is a not-for-profit corporation wholly financed by Ontario-registered travel agencies and wholesalers through bi-annual registration fees. The Travel Industry Compensation Fund is funded entirely by Ontario travel industry registrants through contributions based on sales revenue. TICO's mission is straightforward: to promote a fair and informed marketplace where consumers can be confident in their travel purchases. Its mandate is to support MCCR's mission of maintaining a fair, safe and informed marketplace as it relates to Ontario's Travel Industry Act. This is accomplished through developing high standards and more efficient, effective and relevant regulatory mechanisms in:

Consumer protection

  • Consumer education and awareness
  • Registration, inspection and discipline of registrants
  • Investigating and assisting with the resolution of disputes between consumers and registrants

    TICO's planned future programs will support this mandate by:

  • Promoting fair and ethical competition in the industry
  • Supporting a Code of Ethics
  • Maintaining and enforcing consumer compensation programs
  • Promoting an expected level of education as a criterion for registration
  • Encouraging legislative and regulatory amendments aimed at industry professionalism and consumer confidence
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